Knowledge base
AI knowledge for governance, data and operations
Practical articles on AI, governance, data, invoicing and operations: illustrative scenarios, actionable steps and limitations to understand.
104 articles · Page 6/9
The AI course is over; tomorrow morning you open Excel and work as before
Choose a real task for practice: preparing a report, drafting a document, or compiling feedback. A learning session should end with a usable output and a…
AI recommends approval—who takes responsibility?
ACC maintains the principle of not automating stages that require human accountability. When designing a process, specify where machines assist, where…
The credentials look impressive—but what did the provider actually do?
Discovery, feasibility assessment, design, and implementation are different roles. A capability profile should accurately describe work performed and…
Need a quick answer? Do not post an entire bank statement in the comments
You can describe your needs in general terms through a message or form. ACC can then discuss the working approach and scope of data required. Speed should…
The consultation is nearly over, and you still have not explained where you are stuck
The readiness assessment tool on ACC's website is one way to organize your thoughts before a discussion. You do not need a high score. What matters most is…
The website looks great, but customers still message to ask what you do
ACC undertakes project-based discovery for websites and information-retrieval assistants. This work is quoted after requirements are clarified. Start with…
You give AI a one-sentence task, then spend hours fixing the result
Try writing the request as though assigning work to a new colleague: objective, sources, limits, and completion criteria. ACC guides practice on specific…
Every department understands the process differently—what exactly will you automate?
Describe one normal case and a few common exceptions. Identify who is responsible for decisions at each step. Only then design how AI can help read,…
All the paper has been scanned, but finding documents is no easier
ACC's materials describe technology solutions that assist with recognition and data extraction. The technology scope, business responsibilities, and…
The writing is persuasive—but where is the cited source?
Mark what comes from original data, what is interpretation, and what has no source. Using AI well does not mean believing faster; it means having a review…
On acceptance day, do not just let the machine repeat a test it already knows
Agree on acceptance criteria in writing, together with representative data and procedures for uncertain results. ACC has specification and quality-control…
The assistant answers quickly, but readers still need to open the original document
ACC undertakes discovery for websites and information portals with custom AI assistants. Start with an approved document collection and a response method…