Summary
Agree on acceptance criteria in writing, together with representative data and procedures for uncertain results. ACC has specification and quality-control processes before handover. One smooth run is no substitute for systematic testing.
A common situation
Illustrative scenario: The demonstration sample runs smoothly, so everyone is ready to sign. But real work also includes incomplete records and exceptional data. The buyer needs to know how the system behaves when it is uncertain.
Three steps you can try
- Choose an independent, representative sample.
- Add difficult situations.
- Agree on criteria and how errors will be handled.
What to remember
Agree on acceptance criteria in writing, together with representative data and procedures for uncertain results. ACC has specification and quality-control processes before handover. One smooth run is no substitute for systematic testing.
This is a hypothetical illustration, not an ACC customer testimonial or project result.
