Summary
You can describe your needs in general terms through a message or form. ACC can then discuss the working approach and scope of data required. Speed should not mean disregarding the privacy of your business and its partners.

A common situation
Illustrative scenario: Someone is about to post a transaction image to ask for help reviewing it. A partner's name and account number appear in the corner. The question may be public, but someone else's data should not be shared along with it.
Three steps you can try
- Describe the issue instead of sending a file.
- Redact and minimize information if necessary.
- Agree on a private channel before transferring records.
What to remember
You can describe your needs in general terms through a message or form. ACC can then discuss the working approach and scope of data required. Speed should not mean disregarding the privacy of your business and its partners.
This is a hypothetical illustration, not an ACC customer testimonial or project result.




