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Invoice review

If you keep chasing documents, perhaps the process needs fixing at the start

Review is not just about finding a past error. It also helps identify where errors are likely to recur. Findings should feed back into the process, rather…

Written by: ACC, Editorial team · Updated · 2 min read

Summary

Review is not just about finding a past error. It also helps identify where errors are likely to recur. Findings should feed back into the process, rather than simply being filed away in a report.

Schematic illustration: Recurring error → Point of origin → Process correction.
Schematic illustration: Recurring error → Point of origin → Process correction.

A common situation

Illustrative scenario: At the end of every period, the accountant asks for the same type of paperwork. The buyer says they have always sent it that way. If they address each instance individually, both will keep struggling at exactly the same point.

Three steps you can try

  1. Group recurring documentation errors.
  2. Find the step where omissions arise.
  3. Revise the collection template at that step.

What to remember

Review is not just about finding a past error. It also helps identify where errors are likely to recur. Findings should feed back into the process, rather than simply being filed away in a report.

This is a hypothetical illustration, not an ACC customer testimonial or project result.

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