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AI Operations Log

After 30 days, do not just ask whether people like the tool

At the end of the trial, compare results using the same measurements. If automated reports exist but nobody reads them, reconsider their content and…

Written by: ACC, Editorial team · Updated · 2 min read

Summary

At the end of the trial, compare results using the same measurements. If automated reports exist but nobody reads them, reconsider their content and delivery time. A good pilot helps decide whether to expand or stop; renewal should not be assumed.

Schematic illustration: Before the trial → During the trial → Decision afterward.
Schematic illustration: Before the trial → During the trial → Decision afterward.

A common situation

Illustrative scenario: At the end of a trial, everyone says the system is quite good. But the decision-maker still does not know whether to renew. Impressions need a measurement method agreed from the beginning.

Three steps you can try

  1. Measure the initial time spent compiling information.
  2. Track the number of follow-up questions.
  3. Compare usage and quality at the end of the trial.

What to remember

At the end of the trial, compare results using the same measurements. If automated reports exist but nobody reads them, reconsider their content and delivery time. A good pilot helps decide whether to expand or stop; renewal should not be assumed.

This is a hypothetical illustration, not an ACC customer testimonial or project result.

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